Quality Assurance Manager
We are welcoming applications for the role of Quality Assurance Manager with Dorset Police based at the following location(s): Police Headquarters, Exeter
Salary: Scale H - Starts at £41,928 rising by yearly increments to a maximum of £46,674 per annum
Please note that the above salary is based on working 37 hours per week. If this role is part-time or you are appointed on a part-time basis your salary will be prorated to reflect this. Exceptions to starting salary may apply if you are an existing Devon & Cornwall or Dorset Police Staff employee substantively posted to a role at the same Scale.
Type of employment: Permanent
About us
Devon & Cornwall Police and Dorset Police have been in a strategic alliance since 2015, with several shared functions and services working across all three counties. Shared services include the People Function, Finance, Information & Communications, Technology, Fleet Services, Legal Services, Business Change as well as several other enabling functions. By working together, we provide increased resilience, information sharing, efficiencies, financial savings, and deliver improvements for the public.
We continue to have our own distinct identities and pursue Police and Crime plans agreed locally with our elected Police and Crime Commissioners. Each Force has their own Chief Constable, Deputy Chief Constable, and broader Executive Team.
About the role
An opportunity waits for a highly skilled individual to assume the role of a Quality Assurance & Assessment Specialist within our Alliance team. This key position entails the meticulous oversight of training quality across various business sectors, ensuring adherence to stringent standards and licensing provisions.
The successful candidate will conduct thorough research and analysis of qualification standards set by awarding organisations. Their expertise will be instrumental in providing strategic guidance to management, facilitating the seamless design, implementation, and management of qualifications, including apprenticeships, across our Learning and Development function.
With a focus on excellence, the chosen candidate will lead and coordinate assessment teams and continuous professional development initiatives. They will uphold a commitment to delivering consistent, high-quality professional development programs across all qualification and assessment requirements.
What you'll need to succeed
Reporting directly to the Alliance Governance & Design Manager, this role offers a unique opportunity to shape the future of training and development. If you possess a passion for maintaining standards of excellence and have a proven track record in quality assurance and assessment then this role could be for you!
For this role you will need: -
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· Have a recognised Level 5 qualification in teaching, training or Learning and Development and/or extensive demonstrable experience of working in an adult educational or learning and development environment: including a full understanding of the’ learning process’, with experience/understanding of performance and ‘learning needs analysis’. · Be able to demonstrate proven experience of management and delivery of a planned programme of activity which incorporates training or assessment requirements and resource allocation but is adaptive and flexible to change as needed. This would allow you to forecast and be aware of changes to demand and provide effective solutions to meet those requirements. |
· Have excellent interpersonal and influencing skills with the ability to communicate difficult and challenging messages effectively across all levels of an organisation and externally with various governing bodies, College of Policing, Awarding Organisations, and providers, e.g., CMI, City and Guilds. |
· Be able to identify training and development needs and as a result design bespoke training and development interventions that meet changes to required standards performance or behaviours, to enhance organisational capability, utilising the training commissioning process. · Can evidence developed evaluative skills to interpret data, qualitative and quantitative information to ensure that the highest quality in training and development programmes is maintained; systematically reviewing effectiveness, noting areas of success/ improvement, in line with organisational training strategy. |
Want to know more about this role?
Further detail regarding this role and the essential requirements can be found within the job description attached below.
If you think this may be the role for you and would like further information, please contact:
Hiring Line Manager: Andy Pasker - DP4672
Email Address: andy.pasker1@dorset.pnn.police.uk
Telephone Number: MS Teams
What you get if you join us:
If you work for us, you will get access to:
- A competitive salary with yearly increments.
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment supplied, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities available.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).
Annual Leave Entitlement:
25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time employees).
Additional Information
Recruitment Process
Application Stage:
To apply for this role, click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application.
Already have an account? If you have previously created an account, please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application.
Once registered, you will have to complete an eligibility form to apply. If eligible, you will move to the application form stage where you will evidence your suitability for this post. The closing date for applications is 28/03/2024, 12:00.
Selection Stage:
The selection for this role will consist of Shortlisting, Interview.
Applications will be anonymised and then shortlisted by the shortlisting panel. Following the shortlisting you will be notified of the recruitment decision via email along with feedback on your application.
If successful, you will then be invited to an interview. This will be based on the essential criteria outlined within the job description. The interview process is due to take place week commencing 10 April 2024.
Some roles may also require an assessment and / or fitness test. Further information on this will be provided following the shortlisting process.
Pre-requisites:
If you are successful through the selection stage of the recruitment process, we will make a conditional offer of appointment and commence pre-requisite checks. These checks can include:
- Vetting checks,
- Reference checks,
- Medical assessment,
- Qualification review,
- Right to Work checks.
A formal offer of appointment and start date will not be agreed until all checks are satisfactorily completed. If you are successful at the selection stage your conditional offer will outline which of these checks are applicable to you.
IMPORTANT INFORMATION:
The application system only remains active on a single page for a period of 60 minutes.
Please ensure you allow time to complete your application fully as part complete pages do not save.
If the role has evidence questions you are required to complete in the application form, you may wish to complete these remotely and then paste your answers into the boxes at time of submission. Please note, each evidence criterion is set to a maximum of 2000 characters.
This opportunity is closed to applications.
