ICT Field Support Officer

Devon & Cornwall
Alliance ICT Department
Police Headquarters, Winfrith, Dorset
A Static-Worker has little or no opportunity to work remotely as they need to carry out their work at a specific force premises, this could be for a number of reasons including the location of equipment. 
Grade 4
Tier 1 - 4: Internal and External
Starts at £23,100 rising by yearly increments to a maximum of £25,353 per annum

The above salary is based on a full time (37 hour) salary. If you are successful in a part time role this will be pro-rata'd to reflect your working hours.

Please note: Exceptions to starting salary may apply if you are an existing Police Staff employee substantively posted to a role at the same grade.


For additional information on allowances please see our "allowances" page

Full Time
We welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
11 April 2023

The Alliance ICT department provide technology services to Devon & Cornwall Police and Dorset Police. From the radios, cameras and phones that our officers and staff wear, to the complex systems that enable our control rooms to respond to 999 and 101 calls, and everything in-between that our 10,000 employees and volunteers rely upon to support our communities.

As a Field Support Officer, you will be helping to support ICT equipment in Dorset.

The ICT Field Support Team are based at our Winfrith HQ, from where vehicles are provided to visit our offices and police stations throughout Dorset.

The team provide traditional PC support services plus support for mobile technology and police communication equipment, for which training will be provided.

Technologies we currently utilise include Lenovo laptops, HP desktops, Samsung smartphones, Motorola radios, Windows, Microsoft 365, Teams, MS Configuration Manager etc.

The role offers lots of variety in a friendly department that is proud of playing its part to support policing in the South West.

This is an exciting time to be part of our Alliance ICT department as we invest in new systems and technologies to modernise policing. Hear more about our digital strategy in this short video: www.youtube.com/watch?v=NKxgFL2xHlM

For a fuller list of responsibilities and expectations please read the attached role profile.

24/03/2023, 12:00

For Further Information, Please Contact:
Michael Cribley
ICT Field Support Team Leader
07825 933029

How to apply: To apply for this role please click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application. 

Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. 

This opportunity is closed to applications.