ICT Digital Delivery Manager

If you are an Internal Officer/staff please apply via the external job board with your personal email.

We are welcoming applications for the role of ICT Digital Delivery Manager with Devon & Cornwall Police based at the following location(s): Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset 


Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum 
Please note that the above salary is based on working 37 hours per week. If this role is part-time or you are appointed on a part-time basis your salary will be prorated to reflect this. Exceptions to starting salary may apply if you are an existing Devon and Cornwall or Dorset Police Staff employee substantively posted to a role at the same grade.

Type of employment: Permanent
Type of working arrangement: Hybrid Worker -  Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace.
Hours per week: this role is 37 hours per week. However we welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
Details about the hybrid working e.g Office attendance minimum 1 day per week.
This is subject to change as per business requirements: Office attendance minimum 2 days per week on average. This is subject to change as per business requirements.
Allowances: This role attracts no allowances.

Shape critical infrastructure supporting frontline policing

The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.

We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.

This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.

What you’ll be responsible for

You will lead multidisciplinary teams and suppliers across key infrastructure domains:

  • Hosting & Cloud Platforms
    Data centres, hybrid cloud environments, storage, backup, and resilience
  • Networks & Connectivity
    LAN/WAN, remote access, telephony, and mission-critical connectivity
  • Communications
    Airwave services and transition to the Emergency Services Network (ESN)
  • Cyber & Technical Security
    Infrastructure security, vulnerability management, and remediation

You will:

  • Own infrastructure service performance, availability, and continuous improvement
  • Lead supplier and partner relationships, including strategic partners such as BT
  • Manage contracts, SLAs, and commercial performance
  • Drive modernisation of infrastructure across hybrid and cloud environments
  • Collaborate with Digital, Innovation, and operational stakeholders

What we’re looking for

You are a proven infrastructure leader who combines technical depth with strategic leadership.

You will bring:

  • Extensive experience managing enterprise-scale IT infrastructure environments
  • Strong knowledge of cloud, networks, hosting, and security domains
  • Experience managing suppliers, contracts, and outsourced services
  • A track record of delivering resilient, high-availability services
  • Excellent stakeholder engagement and influencing skills
  • The ability to lead teams through change and transformation

Why join us?

  • Make a direct impact on public safety and frontline policing
  • Lead complex, large-scale infrastructure supporting critical services
  • Work in a collaborative, multi-force environment
  • Be part of a team driving digital and infrastructure transformation

Want to know more about this role?

Further detail regarding this role and the essential requirements can be found within the role profile attached below.

If you think this may be the role for you and would like further information, please contact: 

Hiring Line Manager: Mark CHIVERS  - Chief Technology Officer 

Email Address: Mark.CHIVERS@devonandcornwall.pnn.police.uk 

Telephone Number: N/A 

What you get if you join us:

If you work for us, you will get access to:

  • A competitive salary with yearly increments.
  • 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
  • Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
  • Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
  • Company sick pay.
  • Competitive local government pension scheme.
  • Job related equipment, as required.
  • Free onsite parking at many police sites throughout the counties.
  • Access to Group insurance scheme (via salary sacrifice scheme).
  • Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
  • Development and training opportunities.
  • Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
  • Flexitime, with the ability to undertake your hours flexibly and in line with business need.
  • Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).
Competency and Values Framework (CVF)

Recruitment process

Additional Information

Political Restrictions: None apply to this role.

Application Stage:

To apply for this role, click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application.

Already have an account? If you have previously created an account, please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application.

Once registered, you will have to complete an eligibility form to apply. If eligible you will move to the application form stage where you will evidence your suitability for this post. The closing date for applications is 09/07/2026, 12:00.

Selection Stage:

The selection for this role will consist of Shortlisting, Interview.

Applications will be anonymised and then shortlisted by the shortlisting panel. Following the shortlisting you will be notified of the recruitment decision via email along with feedback on your application.

If successful, you will then be invited to an interview. This will be based on the Competency Values Framework at Level 1, 2 or 3 as detailed in the role profile/job description and additional CVF document.

The interview process is due to take place week commencing 20 July 2026.

Some roles may also require an assessment. Further information on this will be provided following the shortlisting process. The assessment date will be on   if applicable.

Pre-requisites:

If you are successful through the selection stage of the recruitment process, we will make a conditional offer of appointment and commence pre-requisite checks. These checks can include:

  • Vetting checks,
  • Reference checks,
  • Medical assessment,
  • Qualification review,
  • Right to Work checks.

A formal offer of appointment and start date will not be agreed until all checks are satisfactorily completed. If you are successful at the selection stage your conditional offer will outline which of these checks are applicable to you.

IMPORTANT INFORMATION:

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.  

If the role has evidence questions you are required to complete in the application form, you may wish to complete these remotely and then paste your answers into the boxes at time of submission. Please note, each evidence criterion is set to a maximum of 2000 characters.

We welcome the use of AI responsibly and ethically to demonstrate your skills in your application, but please don’t allow it to overshadow your own unique voice. While we appreciate innovative approaches, we also value authenticity. Our assessment considers the content of the application and the skills you demonstrate, ensuring fairness and inclusivity for all applicants. At the end of the day – we want YOU to work for us! 

This opportunity is closed to applications.