Counter Services Officer (18.5 Hours per Week)
The above salary is based on a full time (37 hour) salary. If you are successful in a part time role this will be pro-rata'd to reflect your working hours.
Please note: Exceptions to starting salary may apply if you are an existing Police Staff employee substantively posted to a role at the same grade.
For additional information on allowances please see our "allowances" page
To represent Dorset Police as a focal point of contact, receiving personal and telephone enquiries and processing, finalising or redirecting those enquiries.
MAIN RESPONSIBILITIES
Provide the first point of contact for members of the public calling at the Police Station.
Respond to all incoming telephone enquiries, including messages left on the mailbox system.
Interrogation of the Force Management Information System, including STORM, NICHE and Property Systems.
Interrogation of the Police National Computer (PNC).
Send and receive email and faxes.
Receive, send and return Lost, Found and evidential / seized property.
Record reported crimes and road traffic collisions by entering details onto the STORM/NICHE recording system.
Examination of driving documents, completion of HORT 2 statements, paperwork in relation to seized vehicles under Section 165 and Prohibition Orders.
Receive payment for issue of various certificates to include shotguns, firearms,
and Pedlars.
Handling of surrendered or found firearms, ammunition and potentially explosive items or unknown powders.
Bail – Custody and Court – Police Appointment Bail
Sex offender Registration
This list of duties is not restrictive or exhaustive and the postholder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues.
Please see the full job description attached for further information.
15/02/2023, 12:00
How to apply: To apply for this role please click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application.
Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application.
This opportunity is closed to applications.
