ICT Support Officer - Support Services

Devon & Cornwall
Permanent
Alliance ICT Department
Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset
Hybrid Worker
A Hybrid Worker is an employee whose role can be performed remotely from a variety of alternative locations including force premises, partner organisation premises or a member of staff's home. 
Grade 4
Internal and External Recruitment
Starts at £24,921 rising by yearly increments to a maximum of £27,351 per annum

The above salary is based on a full time (37 hour) salary. If you are successful in a part time role this will be pro-rata'd to reflect your working hours.

Please note: Exceptions to starting salary may apply if you are an existing Police Staff employee substantively posted to a role at the same grade.

Yes

For additional information on allowances please see our "allowances" page

Full Time
37
We welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
20 February 2023

Do you have an interest in ICT, are you keen to learn more, and would you like to gain experience supporting software applications within a large organisation?

As an ICT Support Officer, you will have opportunities to develop your ICT and communication skills within a friendly and supportive team.

You’ll be joining our Support Services team who have a passion for using their ICT skills to help others. They look after the software applications used by Finance, Fleet (vehicles), People Services (HR), Estates (Buildings) and many other areas of the force.

Although the team is spread out geographically, we support each other through virtual coffee breaks and regular check-ins to deliver the best service we can to the Force.

As a ‘hybrid worker’ you will have the choice of nominating one of our HQs as your base, either Middlemoor (Devon) or Winfrith (Dorset). There will be an occasional need to attend that HQ but generally you’ll be able to embrace working from home or from one of our hub sites.
As a 24/7 organisation we are happy to consider flexible working options to find the healthy work/life balance that suits you.

There are many opportunities to develop through training, team support and variety of work, enabling you to grow and support your role. The department is supported by an excellent Wellbeing Team and as such you will have access to a huge amount of resources and support.

As an Alliance ICT department, we provide technology services to Devon & Cornwall Police and Dorset Police. From the radios, cameras and phones that our officers and staff wear; to the complex systems that enable our control rooms to respond to 999 and 101 calls; and everything in-between that our 10,000 employees and volunteers rely upon to support our communities.

This is an exciting time to be part of our Alliance ICT department as we invest in new systems and technologies to modernise policing. Hear more about our digital strategy in this short video: www.youtube.com/watch?v=NKxgFL2xHlM

 Benefits include:

  • A completive salary with yearly increments.
  • Flexitime, with the ability to undertake your hours flexibly and in line with business need.
  • 24 days a year leave entitlement, with an increase to 29 days after 5 years continuous employment, plus bank holidays.
  • Access to heavily subsidised gym membership at all Police sites throughout the county.
  • Access to the Blue Light Card Scheme for discounts and services.
  • Company sick pay.
  • Competitive local government pension scheme.
  • Job related equipment supplied.
  • Free onsite parking.
  • Access to Group insurance scheme (via salary sacrifice scheme).
  • Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
  • Development and training opportunities available.

      09/02/2023, 12:00

      For Further Information, Please Contact:
      Jason Wyles
      Applications Team Leader, ICT
      01202122107
      jason.wyles@dorset.pnn.police.uk

      How to apply: To apply for this role please click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application. 

      Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. 

      This opportunity is closed to applications.